A down ATM doesn’t just cost repairs.
It costs the customer.
Every hour a machine sits dark, it loses the transactions it would have served — and often the customer behind them. Banking network downtime runs around ₹3.9 crore an hour, and self-service fleets are scattered across thousands of pin-codes where the right technician is hours away. FIXT is building a geographically distributed, verified technician network and the free AMC software designed for fleet uptime.
That’s the estimated cost of one hour of banking network downtime — while a single down ATM quietly loses every transaction it would have served. The repair behind it costs a tiny fraction of that.
External industry estimates: banking-sector downtime analyses. Converted to INR.
The fleet is everywhere. The accountability is nowhere.
Self-service banking only works when the machine works. But the machines live far from the people who maintain them — spread across vendors, contracts, and pin-codes — and the fleet never learns from its own failures.
Dispersed by design
Fleets span thousands of locations — highway kiosks, small-town branches, standalone sites — and the right technician is rarely nearby when a machine goes dark.
Multi-vendor, no single owner
Machines from different manufacturers, serviced under different contracts — with no single point of accountability when uptime slips.
MTTR is a lottery
Recovery time depends on whoever the local vendor sends — their skill, their distance, their parts — not on any standard the fleet can count on.
No failure memory
The same module fails the same way across the fleet — and every site discovers it independently, after the outage.
Built to sell you uptime, not repairs.
FIXT is designed around one idea: the machine being down costs more than fixing it. Everything — the software, the network, the intelligence — is built to protect uptime.
Register every machine
Every ATM, kiosk, and site in one free register — model, location, and full service history per machine.
Schedule prevention
Preventive-maintenance calendars built from each machine’s age and usage profile — not guesswork.
Dispatch verified technicians
KYC-verified, skill-matched technicians designed to be near each site — with every job logged.
Learn from every failure
Failure intelligence ranks which machines are at risk — so the fix happens before they go dark.
We’re pre-launch and building this now with our first partners. Early banking partners shape the product — and get it free.
What you get. What we get.
No billing surprises and no lock-in — the software is free, and we’re transparent about why.
What you get
- Free AMC & asset software — no licence, no lock-in, your data stays yours
- One uptime dashboard across the entire fleet
- A verified, distributed technician network designed for SLA response
- MTTR and failure analytics per machine model
What FIXT gets
- Anonymised device-failure and dispatch data across a dense national footprint
- Real-world reliability signals by geography
- A repair knowledge graph that compounds with every job logged
The self-service fleet, end to end.
Multi-vendor by design — the point is one register and one accountable network across all of it. How the failure intelligence works →
Start with a free fleet uptime benchmark.
Tell us who you are — the right person at FIXT replies within one business day.